Saturday, 8 March 2014

New feature. Support filter to make it quick and easy to find support tutorials.

We’re very aware that teachers are using zondle in a live class environment where things move quickly and there is little time.  Even the slightest delay can stop the class in its tracks and prevent learning from taking place.

For this reason we have always been very keen to not only optimise the web experience itself so that the site works quickly and without fuss, but also to offer an excellent level of support so that if you do come unstuck you know that you can always have a problem resolved very quickly.  We believe this is critical to the success of any classroom tech and we pride ourselves in this area.

We’re at hand on email and in the forum, but the fastest way to get support is to find the support tutorial yourself, at the moment you need it.  So today we’ve released a very simple filter feature in our support section so that you can get to the support items you need within a few seconds and get your students back on task.

This video shows how that works.